Yes, all our jewelry is nickel free. We understand the importance of allergy-friendly materials and have ensured that our jewelry is safe for those with nickel allergies.

Yes, our jewelry is made of stainless steel with a 14-carat gold layer. Stainless steel is known for its durability and corrosion resistance, while the 14-karat gold plating provides an extra layer of protection and ensures a long-lasting shine. This combination makes our jewelry resistant to water and other elements, making them perfect for everyday wear and long-lasting beauty.

If you are unsure which size is right for you, please refer to our size charts. They are located below the available sizes for each of our products. see our ring size chart here

Unfortunately, we are unable to change or cancel orders once they have been placed due to our fast processing process. Please ensure you carefully check the details of your order before finalizing it.

If you receive a broken or incomplete item, we sincerely apologize for the inconvenience. Please contact our customer service team immediately at support@isabone.com and provide a description of the problem along with any photos of the damaged or missing item.

Yes absolutely! We are so confident in the quality of our jewelry that we offer a lifetime warranty against discoloration. If there is ever anything wrong with your jewelry, we will provide you with a new one free of charge.

If there is something wrong with your item, please feel free to contact us via whatsapp at +31622662837 or email support@isabone.com . We are open every working day from 9:00 AM to 5:00 PM and will respond quickly to your message.

All jewelry has a warranty period of 1 month. This does not apply to discoloration. We offer a lifetime warranty for that!

If there is something wrong with your item, please feel free to contact us via whatsapp at +31622662837 or email support@isabone.com . We are open every working day from 9:00 AM to 5:00 PM and will respond quickly to your message.

- Within the Netherlands and Belgium: If you order before 11:59 PM, your order will be delivered the next day.

- Within Europe: The delivery time for European orders is usually 3 working days after shipment.

- Rest of the world: For orders outside Europe, delivery time is usually 7-10 working days after shipment.

Please note: These delivery times are estimated and may vary depending on the shipping method, product availability and any unforeseen circumstances such as customs checks. However, we always strive to deliver your order as quickly as possible.

Yes, we ship worldwide. Shipping charges apply and are added at checkout.

The return period is 60 days from the date of receipt of your order. See our returns policy for complete information

Please contact our customer service to arrange a return. They will provide you with instructions on how to return the item. ( via this link )

You can return items for free!